Terms And Conditions

About KhammaGhani.in

  1. KhammaGhani.in is an online platform and a brand brought to you by SoftPower Business LLP & a marketplace for Indian traditional dresses, jewelry, footwear, headdresses, handicraft items latest collections & trends and here after referred as ‘We’ or ‘Our’.
  2. It is an initiative to bring together market players (manufacturers, wholesalers, resellers) manufacturing & or selling traditional attires & products. Our mission is to offer them latest online reach to the global market.

For Customers:

  1. Upon successful completion of registration process at KhammaGhani.in the customer shows his/ her acceptance to the Terms & Conditions mentioned below in various points.
  1. KhammaGhani.in is an online platform for buyers to search, view, select and purchase traditional Indian products. While purchasing products at KhammaGhani.in it is the whole & sole responsibility of the customers to decide & select products before making purchase & doing payments.
  2. Before placing the order, the customer should check products’ refund, return, shipping, exchange, availability terms.
  3. Product Feedback & Ratings: Customer buying at KhammaGhani.in always have option to leave ratings & feedback.
  4. Cancellation: Please check and make sure about your willingness to buy the product before placing order. Orders placed are processed within 24 hours so in such scenario cancellation is not possible. However, if order is still not processed we are open to cancel it upon customer request. A cancellation / admin fee of 3.5% of the order amount will be deducted. We do not refund, exchange or cancel the processed and dispatched orders.
  5. Refund, Return & Exchange: Refund and return are only eligible for ‘damaged on arrival orders‘ and for that unboxing video is mandatory. This means you receive damaged, broken or different product from the ordered one. Unboxing video means video of opening the parcel for the first time. So as a precautionary measure we always encourage our customers to make parcel opening video. So if there is any missing part or damaged product, you can share the video over our support whatsapp number. This will also help us to expedite return or refund or exchange the product. If there is no inventory of the ordered products with us, in such scenario customer will be given 100% refund without deduction of 3.5% admin fee. Customers can claim ‘refund & return’ of damage on arrival order/s within 3 days of receiving the parcel ( for this we use shipment tracking details) and sharing the unedited unboxing video. We make refund within 3 business days of receiving the damaged products at our return or shipping address.
  6. Delivery Time: In general, delivery time ranges from 10-14 days that involves processing & shipping time. Normal courier companies takes shipping time of about 7-10 days. In festive & wedding seasons, delivery time may exceed and can be upto 3 weeks. For custom made orders like jewellery, poshak & others, the delivery time can be mutually discussed & agreed with the customers through our customer support number provided at the website footer.
  7. Customers can avail urgent shipping by paying extra amount. In such scenario we’ll ship the products through Speed Post of Indian Postal services or any other private company providing equivalent or better services.

General Terms & Conditions

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to www.khammaghani.in and the terms “Visitor” ”User” refers to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions because they are binding on all users of this Website.


All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned or used under licence, by the business and/or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.


(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mailbombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.


The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.khammaghani.in or their breach of the terms.


User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event, shall the Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.


In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website Material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

All disputes are subject to the jurisdiction of Jodhpur, Rajasthan.

KhammaGhani.in [ SoftPower Business LLP] holds rights to change the Terms & Conditions.

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